Restaurant Host

Davidson Hospitality Group; Newport (RI); On-site; USD 14,000 - 23,000; Full time

Benefits offered by this job

Medical Coverage (Multiple Tiers)

Dental & Vision Coverage

Teledoc Service

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Job summary

Hotel Viking in Newport, Rhode Island, part of Davidson Hospitality Group, seeks a friendly Greeter/Cashier to warmly welcome guests and manage inquiries and cashiering duties. You will contribute to seamless check-in/check-out and suggest local attractions, ensuring a delightful guest experience.

The role requires outstanding customer service, English fluency, and the ability to multitask in a fast-paced environment. Weekend availability is expected.

Qualifications

• Excellent customer service skills.
• Strong communication skills.
• Read, write and speak English fluently.
• High energy and enthusiasm.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail.
• Experience with cash handling and point-of-sale systems.
• High School diploma or equivalent.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Welcome guests with a warm and friendly demeanor.
• Assist guests with inquiries and provide information.
• Handle cashiering duties and ensure accurate transactions.
• Support check-in/check-out processes smoothly.
• Maintain a clean and organized lobby and cashier station.
• Collaborate with team to ensure seamless guest experiences.
• Recommend nearby attractions, dining, and activities.
• Resolve guest issues promptly and courteously.

Skills

Customer service

Communication

English fluent

Energy & enthusiasm

Multitasking

Attention to detail

Cash handling & POS

Education

High School diploma or equivalent

Tools

POS systems

Job description

Property Description

Hotel Viking, located in the heart of Newport, Rhode Island, is seeking talented individuals to join our team. As a historic and luxurious property offering unparalleled hospitality, Hotel Viking is the perfect place to further your career in the hospitality industry. With its breathtaking views, elegant accommodations, and exceptional service, Hotel Viking has been a renowned destination for discerning travelers since 1926. As an employee, you will have the opportunity to work in a vibrant and dynamic environment where you can showcase your skills and expertise. Join our team and be part of a legacy of excellence at Hotel Viking, where we strive to create unforgettable experiences for our guests.

Overview

Are you a friendly and outgoing individual who enjoys providing excellent customer service? Join our team as a Greeter/Cashier and be the welcoming face of our establishment. We are seeking an enthusiastic candidate who can greet guests with a smile, assist them with inquiries, and handle cashiering duties efficiently. As a Greeter/Cashier, you will play a crucial role in creating a positive first impression and ensuring a smooth check-in/check-out process for our guests.

Summary

Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere. Provide exceptional customer service, answering inquiries, and assisting guests with their needs. Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures. Maintain a clean and organized work area, including the cashier station and lobby. Collaborate with other departments to ensure seamless guest experiences. Offer suggestions and recommendations for nearby attractions, dining options, and activities. Demonstrate a proactive approach in resolving guest issues or concerns. Uphold the hotel/resort's brand standards and contribute to a positive team culture.

Qualifications

• Excellent customer service skills
• Strong communication skills
• Read, write and speak English fluently
• High energy and enthusiasm
• Ability to multitask in a fast-paced environment
• Strong attention to detail
• Experience with cash handling and point-of-sale systems
• High School diploma or equivalent
• Ability to work flexible schedules, including weekends and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well‑being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EEO / Diversity

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD 17.00 - USD 17.00 /Hr.