Guest Experience Host & Cashier

Boyd Gaming; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Boyd Gaming is seeking a friendly host to greet guests, escort them to tables, and manage payments at a busy casino restaurant in Las Vegas. You will operate a computerized cash register, handle guest checks, and maintain accurate cash banks throughout shifts.

Responsibilities include circulating to coordinate service, presenting menus and specials, resolving guest concerns, and keeping a clean, compliant dining area. Previous cashier/host experience and excellent customer service are preferred.

Qualifications

• Previous experience as a cashier/host preferred.
• Must have excellent customer service skills.
• Must have basic math skills.
• Must be able to stand and/or walk for extended periods during a shift.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Greet and escort guests to their table.
• Accept payments from restaurant guests utilizing a computerized cash register and maintain an accurate bank.
• Provide menus to guests and inform them of specials.
• Circulate through restaurant and coordinate activities of service personnel to provide fast and courteous service to customers.
• Assign bus person and food server breaks.
• Inspect and monitor cleanliness of room and compliance with safety and health code regulations.
• Resolve customer complaints, or refers to restaurant manager.
• Maintain records of number of guests served during shift, employee absences, or problems with equipment of food service.
• Operate computerized cash register to itemize and process guest checks in accordance with established procedures.
• Maintain an accurate of bank at all times.

Skills

Customer service

Cash handling

Math skills

Communication

Job description

Boyd Gaming is seeking a friendly host to greet guests, escort them to tables, and manage payments at a busy casino restaurant in Las Vegas. You will operate a computerized cash register, handle guest checks, and maintain accurate cash banks throughout shifts.

Responsibilities include circulating to coordinate service, presenting menus and specials, resolving guest concerns, and keeping a clean, compliant dining area. Previous cashier/host experience and excellent customer service are preferred.