Guest Experience Cashier & Host — Fast, Friendly Service

Boyd Gaming; Biloxi (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

Boyd Gaming Corporation is seeking a courteous host to greet guests, escort them to their table, and process payments at the restaurant. You will operate a computerized cash register and maintain an accurate bank.

You will circulate through the dining area, coordinating service staff, ensuring fast, courteous service, and maintaining room cleanliness and safety compliance. You may handle guest concerns and keep precise guest and cash records.

Qualifications

• Previous experience as a cashier/host preferred.
• Must have excellent customer service skills.
• Must have basic math skills.
• Must be able to stand and/or walk for extended periods during a shift.
• Must be able to obtain/maintain any necessary licenses and/or certifications.

Responsibilities

• Greet guests and escort them to their table.
• Accept payments from restaurant guests using a computerized cash register and maintain an accurate bank.
• Circulate through restaurant and coordinate activities of service personnel to provide fast and courteous service to customers.
• Assign bus person and food server breaks.
• Inspect and monitor cleanliness of room and compliance with safety and health code regulations.
• Resolve customer complaints, or refer to restaurant manager.
• Maintain records of number of guests served during shift, employee absences, or problems with equipment of food service.
• Operate computerized cash register to itemize and process guest checks in accordance with established procedures.

Skills

Customer service

Basic math

Job description

Boyd Gaming Corporation is seeking a courteous host to greet guests, escort them to their table, and process payments at the restaurant. You will operate a computerized cash register and maintain an accurate bank.

You will circulate through the dining area, coordinating service staff, ensuring fast, courteous service, and maintaining room cleanliness and safety compliance. You may handle guest concerns and keep precise guest and cash records.