Guest Experience Host & Cashier

SmartRecruiters, Inc.; Honolulu (HI); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Health & Wellness

Paid vacation

Free meals

Uniforms provided

Hotel discounts

Training programs

Team events

Job summary

Ala Moana Hotel by Mantra is seeking a friendly Cashier/Host to welcome guests, seat them, and manage dining room operations. You will handle all cash and charge transactions and coordinate with staff to ensure smooth service.

The role requires a year of cash handling, strong guest relations skills, and knowledge of POS systems, table settings, and beverage service. This on-site position offers growth within our hospitality team.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of cash handling experience.
• Ability to efficiently deal with customer complaints and concerns in a friendly and positive manner.
• Ability to operate a keyboard and point-of-sale procedures to pre-check order and settle checks.
• Knowledge of the appropriate table settings, service ware and menu items.
• Must have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.

Responsibilities

• Greet and seat guest in a friendly, courteous, professional, and timely manner.
• Handle all cash and charge transactions and the ringing up of all food and/or beverage chits.
• Handles the ordering of Special Amenities with garde manger and assigns the delivery.
• Takes and reconfirms reservations from guests and informs the Chef and kitchen of large or special reservations.

Skills

Cash handling

Customer service

POS procedures

Reservations handling

Etiquette

Education

High school diploma

Tools

POS system

Job description

Ala Moana Hotel by Mantra is seeking a friendly Cashier/Host to welcome guests, seat them, and manage dining room operations. You will handle all cash and charge transactions and coordinate with staff to ensure smooth service.

The role requires a year of cash handling, strong guest relations skills, and knowledge of POS systems, table settings, and beverage service. This on-site position offers growth within our hospitality team.