HostCashier Oncall AM Shifts Only

MANTRA; Honolulu (HI); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Paid vacation

Bus subsidy

Free shift meal

Uniform provided

Hotel discounts

Career development

Team events

Job summary

Ala Moana Hotel by Mantra in Honolulu, HI, is seeking a friendly Cashier/Host to greet guests, seat tables, and maintain courteous service in the dining room.

You will handle cash and POS transactions, manage reservations, coordinate with the kitchen, and help ensure a smooth, welcoming experience for every guest. Weekend and holiday availability is required, and prior restaurant cash handling experience is preferred.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of cash handling experience.
• Must be available to work weekends and holidays.
• Ability to handle customer complaints in a friendly manner.
• Ability to operate POS procedures to pre-check orders and settle checks.
• Knowledge of table settings, service ware, and menu items.
• Basic knowledge of food and beverage preparation and etiquette.

Responsibilities

• Greet and seat guests in a friendly, courteous, professional, and timely manner.
• Handle cash and charge transactions and ring up chits.
• Coordinate ordering of Special Amenities with garde manger and delivery.
• Take and reconfirm reservations and inform Chef/kitchen of large or special reservations.

Skills

Cash handling

Guest service

POS systems

Reservations

Food & beverage knowledge

Education

High school diploma

Tools

POS terminal

Job description

Job Description

About the Role :

The Cashier/Host is responsible for greeting and escorting guests to tables in the restaurant, handling all cash and charge transactions, taking phone calls and maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

What You’ll Do:

• Greet and seat guest in a friendly, courteous, professional, and timely manner.
• Handle all cash and charge transactions and the ringing up of all food and/or beverage chits.
• Handles the ordering of Special Amenities with garde manger and assigns the delivery.
• Takes and reconfirms reservations from guests and informs the Chef and kitchen of large or special reservations.

Qualifications:

Qualifications

What You Bring:

• High school diploma or equivalent
• Minimum 1 year of cash handling experience
• Must be available to work weekends and holidays as business needs require.
• Ability to efficiently deal with customer complaints and concerns in a friendly and positive manner.
• Ability to operate a keyboard and point-of-sale procedures to pre-check order and settle checks.
• Knowledge of the appropriate table settings, service ware and menu items.
• Must have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.

Preferred Qualifications:

• Minimum 1 year of restaurant experience preferred.

Additional Information

Why Join Our Team?

At the Ala Moana Hotel by Mantra, we believe that taking care of our guests starts with taking care of our team members. Here is a look at what we offer:

• **Health & Wellness: **Comprehensive Medical, Dental, Vision, and Drug coverage to keep you and your family healthy, plus access to our Employee Assistance Program (EAP) for mental health and wellness support.
• Time to Recharge: Paid vacation, sick leave, and holidays because we know that rest and balance matter.
• Getting Here: Parking options available and a bus subsidy to help offset your commute costs.
• Dining: Enjoy a complimentary meal during your shift in our Team Member Cafeteria.
• Looking Sharp: Uniforms provided or dry-cleaning allowance so you always feel your best.
• Travel Perks: Exclusive hotel discounts through Accor's global network of properties worldwide.
• **Growth & Development: **Access to training, development programs, and career growth opportunities because we are invested in your future.
• **Community & Culture: **Our Heart Committee organizes engagement events, community service initiatives, and wellness activities to keep our team connected, inspired, and thriving.

Salary:

$27.82 - $34.78 per hour

Ala Moana Hotel by Mantra is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Ala Moana by Mantra does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Compensation:

$28-$28