Guest Experience Host - Bowling Front Desk

Spanish Springs Lanes; Warren Point (NJ); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Warren, NJ is hiring a part-time Greeter/Counter Desk Attendant to welcome guests, answer calls, manage the waitlist, and assist with lane assignments and sales at the counter.

The role includes evening and night shifts, with perks like free bowling, arcade credits, and staff discounts on food and beverages. 18+ age requirement applies, and prior hospitality experience is a plus.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction (no, you don't need to show them your trick shots, just the essentials)
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Job description

Lucky Strike Entertainment in Warren, NJ is hiring a part-time Greeter/Counter Desk Attendant to welcome guests, answer calls, manage the waitlist, and assist with lane assignments and sales at the counter.

The role includes evening and night shifts, with perks like free bowling, arcade credits, and staff discounts on food and beverages. 18+ age requirement applies, and prior hospitality experience is a plus.