Guest Experience Host - Bowling Desk Attendant

Lucky Strike Entertainment; Boca Raton (FL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Free Bowling

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Boca Raton, FL is hiring a part-time Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, track lane availability, and handle sales at the counter. You’ll assist with basic bowling guidance, operate the POS system, and coordinate with staff to keep equipment ready for leagues and events.

Strong phone etiquette and customer-service mindset are essential; state law age requirements apply for alcohol service.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Notify mechanics of pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and PA system

Skills

Excellent telephone etiquette

Customer service experience

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment in Boca Raton, FL is hiring a part-time Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, track lane availability, and handle sales at the counter. You’ll assist with basic bowling guidance, operate the POS system, and coordinate with staff to keep equipment ready for leagues and events.

Strong phone etiquette and customer-service mindset are essential; state law age requirements apply for alcohol service.