Guest Experience Associate — Bowling Desk & Front

Lucky Strike Entertainment Corporation; Riverside (CA); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Free Bowling

Arcade Play $1

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment is seeking a friendly Greeter/Desk Attendant to warmly greet guests, manage the waitlist, and help with lanes, equipment, and leagues. The role involves ring sales, cash handling, and basic bowling instruction, with emphasis on safety and excellent customer service.

This part-time position offers evening and weekend shifts in a lively entertainment environment. Applicants must be at least 18 and able to work within a fast-paced team setting while providing a WOW guest

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Friendly and inviting

Customer service mindset

Education

HS Diploma or equivalent restaurant/hospitality experience

Job description

Lucky Strike Entertainment is seeking a friendly Greeter/Desk Attendant to warmly greet guests, manage the waitlist, and help with lanes, equipment, and leagues. The role involves ring sales, cash handling, and basic bowling instruction, with emphasis on safety and excellent customer service.

This part-time position offers evening and weekend shifts in a lively entertainment environment. Applicants must be at least 18 and able to work within a fast-paced team setting while providing a WOW guest