Guest Experience Host - Bays & Bar Service

Topgolf; Las Vegas (NV); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Free Play

Half-price food

Medical/dental/vision + 401(k) match +

Job summary

Topgolf is seeking a Guest Services team member in Las Vegas to warmly greet guests, take and deliver orders, and ensure clean, welcoming bay areas. You will assist guests with bay setup and explain Topgolf technology, while maintaining high service standards.

Responsibilities include handling guest inquiries, collaborating with colleagues for a memorable experience, and upholding Topgolf Core Values. Must be available evenings, weekends, and holidays; safety rules apply.

Qualifications

• Customer service experience in hospitality or restaurant setting preferred.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet guests and provide information about Topgolf offerings.
• Take and deliver food and beverage orders accurately.
• Keep bay areas clean and organized; clear tables and collect golf balls.
• Assist guests with bay setup and explain Topgolf technology.
• Handle guest inquiries with professionalism and resolve issues.
• Collaborate with staff to create a positive guest experience.
• Uphold Topgolf Core Values: Fun, One Team, Excellence, Edgy Spirit, Caring.
• Comply with safety and health regulations.

Skills

Customer service

Interpersonal skills

Work in fast-paced environment

Attention to detail

Legal age to serve alcohol

Evenings/weekends/holidays

Job description

Topgolf is seeking a Guest Services team member in Las Vegas to warmly greet guests, take and deliver orders, and ensure clean, welcoming bay areas. You will assist guests with bay setup and explain Topgolf technology, while maintaining high service standards.

Responsibilities include handling guest inquiries, collaborating with colleagues for a memorable experience, and upholding Topgolf Core Values. Must be available evenings, weekends, and holidays; safety rules apply.