Bay Host: Create Memorable Guest Experiences

Topgolf; Ashburn (VA); Hybrid; USD 2,800 - 5,500; Part time

Benefits offered by this job

Free Play

Half-price food

Health insurance

Dental

Vision

401(k) match

Mental health platform

Job summary

Topgolf in Ashburn, VA is seeking a part-time Bay Host to greet guests, take and deliver orders, and keep bays clean and welcoming. You will assist guests with bay setup and explain Topgolf technology to ensure an enjoyable experience.

The ideal candidate has hospitality or restaurant service experience, strong communication skills, and the ability to work evenings, weekends, and holidays. This role includes tip-based earnings and benefits for eligible team members.

Qualifications

• Previous customer service experience in a hospitality or restaurant setting is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Teamwork

Job description

Topgolf in Ashburn, VA is seeking a part-time Bay Host to greet guests, take and deliver orders, and keep bays clean and welcoming. You will assist guests with bay setup and explain Topgolf technology to ensure an enjoyable experience.

The ideal candidate has hospitality or restaurant service experience, strong communication skills, and the ability to work evenings, weekends, and holidays. This role includes tip-based earnings and benefits for eligible team members.