Guest Experience Host - Bay Service (Evenings/Weekends)

Topgolf; Birmingham (AL); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free play

Half-price food

Health insurance

Dental insurance

Vision insurance

401(k) match

Mental well-being platform

Job summary

Topgolf in Birmingham is seeking a part-time Bay Host to warmly greet guests, take and deliver orders, and keep bays clean and organized. You will assist guests with bay setup and explain Topgolf technology while upholding safety standards.

The role requires strong customer service skills, the ability to work evenings, weekends and holidays, and a friendly, professional demeanor aligned with Topgolf values.

Qualifications

• Previous customer service experience in a hospitality or restaurant setting is preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and under pressure.
• Attention to detail and strong organizational skills.
• Must be of legal age to serve alcohol where required by law.

Responsibilities

• Greet and welcome guests to the bays, providing information about Topgolf offerings.
• Take and deliver food and beverage orders to guests in a timely and accurate manner.
• Ensure the cleanliness and organization of the bay areas, including clearing tables and picking up golf balls.
• Assist guests with bay setup and provide instructions on how to use Topgolf technology.
• Handle guest inquiries and resolve any issues or concerns with a high level of professionalism.
• Collaborate with other staff members to create a positive and memorable guest experience.
• Demonstrate Topgolf's Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.
• Comply with safety and health regulations at all times.

Skills

Customer service

Hospitality

Communication

Teamwork

Attention to detail

Work under pressure

Legal age to serve alcohol

Job description

Topgolf in Birmingham is seeking a part-time Bay Host to warmly greet guests, take and deliver orders, and keep bays clean and organized. You will assist guests with bay setup and explain Topgolf technology while upholding safety standards.

The role requires strong customer service skills, the ability to work evenings, weekends and holidays, and a friendly, professional demeanor aligned with Topgolf values.