Guest Experience Host at Luxury Resort

Pyramid Global Hospitality; Naples (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

Pyramid Global Hospitality, overseeing Naples Grande Beach Resort, is seeking a motivated Host to welcome guests, support the service team, and set the tone for a memorable guest visit. You will be the first and last contact, delivering warm hospitality in a busy dining setting.

Join a world-class property undergoing a transformation to Signia Hilton Naples Grande Beach Resort, with opportunities to grow in a premier coastal destination on Florida’s Paradise Coast.

Qualifications

• Hospitality/customer-service mindset.
• Ability to stay calm in a fast-paced dining area.
• Strong interpersonal and communication abilities.

Responsibilities

• Greet guests as they arrive in the restaurant area.
• Monitor open dining sections and clear/reset tables.
• Estimate wait times and manage guest waiting lists.
• Answer phones, take reservations, and arrange seating for large parties.

Skills

Engaging personality

Work under pressure

Guest experience focus

Communication skills

Job description

Pyramid Global Hospitality, overseeing Naples Grande Beach Resort, is seeking a motivated Host to welcome guests, support the service team, and set the tone for a memorable guest visit. You will be the first and last contact, delivering warm hospitality in a busy dining setting.

Join a world-class property undergoing a transformation to Signia Hilton Naples Grande Beach Resort, with opportunities to grow in a premier coastal destination on Florida’s Paradise Coast.