Guest Experience Host

Kaskaid Hospitality; Sioux City (IA); On-site; USD 17,000 - 23,000; Part time

Job summary

Kaskaid Hospitality in Sioux City, IA seeks a friendly host/hostess to greet and seat guests, manage reservations, and maintain a clean host stand. You will check in staff, coordinate with servers and managers, and help ensure timely seating and a positive dining experience for every guest.

Responsibilities include answering phones, taking reservations and takeout orders, and keeping menus and waiting areas organized.

Qualifications

• Excellent communication skills with management, servers, team members and guests.
• Basic reading skills.
• Basic computer skills.

Responsibilities

• Responsible for checking in all employees and highlighting on the Open Table system.
• Answer the phone, take reservations, and take takeout orders.
• Ensures menus are clean and organized.
• Greet, check in and seat guests.
• Print any special chits off open table with special instructions hand off to server upon their checking in.
• Review all of the open table reservations and map out the plan for the shift.
• Utilize open table to capture important information about guests.
• Work with manager on the floor to ensure the proper wait time.
• Ensure restrooms and the host stand are clean, stocked and organized.
• Interacts with guests to ensure positive dining experience.

Skills

Excellent communication

Basic reading

Basic computer skills

Table cleanliness awareness

Team collaboration

Multi-tasking

Tools

OpenTable system

Job description

Kaskaid Hospitality in Sioux City, IA seeks a friendly host/hostess to greet and seat guests, manage reservations, and maintain a clean host stand. You will check in staff, coordinate with servers and managers, and help ensure timely seating and a positive dining experience for every guest.

Responsibilities include answering phones, taking reservations and takeout orders, and keeping menus and waiting areas organized.