Guest Experience Host

Ocean State Job Lot; Northern, New York (KY, NY); Hybrid; USD 23,000 - 25,000; Full time

Job summary

Fairway is seeking a friendly Host to welcome guests, seat them and help maintain dining flow. You’ll greet guests warmly, manage seating chart, and assist teammates to keep the dining room running smoothly.

This hourly role requires standing, lifting up to 25 pounds, and ability to work in warm kitchen areas and coolers. Proficiency with POS and willingness to learn new programs is helpful; strong English communication is essential.

Qualifications

• Proficiency in all register applications.
• Ability to learn and understand new programs and applications as job functionality evolves.
• Extensive/extended standing and walking.
• Must be able to lift 25-pound objects.
• Must be able to work in refrigerated coolers and high moisture content preparation rooms for extended periods of time.
• Must be able to work in high temperature kitchen preparation areas.
• Ability to work with all fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
• Must be able to tolerate moderate amounts of dust and chemical fumes from common household cleaning agents such as ammonia during routine housekeeping duties.

Responsibilities

• Welcome guests in a warm and friendly manner.
• Ascertains their dining needs.
• Seats guests and manage the seating chart.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Performs opening and closing duties, as needed.
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
• Must be able to calculate figures and amounts such as discounts, percentages, etc.
• Must have the ability to read, write, analyze, interpret, and understand the English language with sufficient proficiency.
• Must be knowledgeable in the various types of product carried in the store.
• Must be able to perform all duties and responsibilities in an efficient and satisfactory manner that meets the minimum standards for productivity, accuracy, cleanliness, harmony and safety.
• Ability to meet the Standards of Readiness- Overall consistency and organized workflow, meeting customer’s needs by providing variety and freshness by scheduled opening & closing times.
• Ability to meet Operational Standards including Quality Assurance, guidelines for opening, closing, on hand inventories, ensuring safety for associates and customers with use of use of all equipment, temperature and cleaning standards.

Skills

Register applications

English proficiency

Job description

Fairway is seeking a friendly Host to welcome guests, seat them and help maintain dining flow. You’ll greet guests warmly, manage seating chart, and assist teammates to keep the dining room running smoothly.

This hourly role requires standing, lifting up to 25 pounds, and ability to work in warm kitchen areas and coolers. Proficiency with POS and willingness to learn new programs is helpful; strong English communication is essential.