Host

Applebee's Neighborhood Grill + Bar; Springfield (MA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Hourly rate $15.00-$20.00 plus tips

Flexible work schedules

Healthcare benefits

Meal discounts

Paid sick leave

Paid time off

Career advancement opportunities

Job summary

A popular casual dining restaurant is seeking a Host to welcome guests and ensure an exceptional experience. Responsibilities include managing seating arrangements, coordinating with servers for timely service, and resolving customer inquiries. Candidates must be at least 16 years old and possess effective communication skills. This role offers flexible schedules and a competitive hourly wage along with tips, healthcare benefits, and opportunities for career advancement.

Qualifications

• Minimum age of 16 years.
• Willingness to wear required protective gear and follow safety protocols.
• Ability to remain stationary and perform physical tasks for up to 4 hours.

Responsibilities

• Welcome guests and manage seating arrangements.
• Coordinate with servers to ensure timely service.
• Assist with customer inquiries and resolve issues professionally.
• Maintain cleanliness of dining area and front of house.

Skills

Effective verbal communication skills

Ability to manage seating arrangements

Commitment to creating a positive guest experience

Job description

Join to apply for the Host role at Applebee's Neighborhood Grill + Bar.

Flynn Group, founded by Greg Flynn in 1999, is the largest Applebee’s franchisee in the world, operating over 460 restaurants across 24 states. As part of Flynn Applebee’s, our mission is to deliver exceptional service while upholding our core values of Care Genuinely for People, Play Like a Champion, and Win as One.

Job Description

As an Applebee’s Host/Server Assistant, you will greet guests at the door with a warm welcome and a smile, assist servers in delivering exceptional guest service, and maintain overall guest flow throughout the restaurant.

Responsibilities

• Welcome guests and manage seating arrangements.
• Coordinate with servers to ensure timely service.
• Assist with customer inquiries and resolve issues professionally.
• Maintain cleanliness of dining area and front of house.

Requirements

• Minimum age of 16 years.
• Effective verbal communication skills.
• Commitment to creating a positive guest experience.
• Ability to remain stationary and perform physical tasks for up to 4 hours, including lifting up to 25 pounds.
• Willingness to wear required protective gear and follow safety protocols.

Compensation & Benefits

• Hourly rate $15.00–$20.00 plus tips.
• Daily Pay (not available in California).
• Flexible work schedules.
• Healthcare benefits, meal discounts, paid sick leave.
• Paid time off and career advancement opportunities.

Physical Standards: Must be able to remain stationary and exert well‑paced mobility for long periods of up to four (4) hours in length. Must be able to safely reach, bend, stoop and frequently lift up to 25 pounds. Must be able to speak clearly and listen attentively to employees and dining room staff. Transports plates, glasses and baskets to and from the dining room, service bar, and kitchen. Ability to wear protective hand coverings through entire shift. Ability to work with disinfectant cleaning supplies throughout entire shift. Ability to wear protective face coverings and/or masks through entire shift. Ability to frequently wash hands with disinfecting soap throughout shift.

For a copy of Flynn Group’s Workplace Privacy Notice, visit https://flynn.com/privacy-policy/.

Flynn Group is an equal opportunity employer committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know.