Guest Experience Host

Alma Nove; Hingham (MA); On-site; USD 19,286,000 - 26,174,000; Full time

Job summary

Alma Nove, located in Hingham, MA, is seeking a Host to welcome guests, manage seating, and support a memorable dining experience. The host will greet guests, guide them to tables, and assist with questions about the restaurant's story and offerings.

The role emphasizes hospitality, teamwork, and a positive attitude in a fast-paced environment. Education requirements are minimal, with a strong focus on guest service and reliability.

Qualifications

• Basic computer skills.
• Ability to work in a high-volume, fast-paced work environment.
• Capable of prioritizing tasks effectively.
• Able to speak to the restaurant's story and mission statement.
• Passion for hospitality, providing exceptional service, and creating memorable dining experiences.

Responsibilities

• Greet guests warmly and guide them to their tables.
• Maintain a clean, organized greeter area and assist with seating as needed.
• Answer guest questions about the flow, food, beverages, and the restaurant’s story.
• Monitor seating availability and coordinate with servers and managers for large parties or special requests.
• Address guest concerns promptly by informing a manager and resolving issues to ensure satisfaction.

Skills

Basic computer skills

Customer service

Communication

Job description

Alma Nove, located in Hingham, MA, is seeking a Host to welcome guests, manage seating, and support a memorable dining experience. The host will greet guests, guide them to tables, and assist with questions about the restaurant's story and offerings.

The role emphasizes hospitality, teamwork, and a positive attitude in a fast-paced environment. Education requirements are minimal, with a strong focus on guest service and reliability.