Assistant General Manager — Lead Ops & Guest Experience

Alma Nove; Hingham (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Alma Nove in Hingham, MA is seeking an Assistant General Manager to support the General Manager in all restaurant operations. The ideal candidate will manage staff, uphold high standards of service, and monitor financial performance.

Applicants should have at least 2 years of experience in a leadership role within a full-service restaurant. Essential skills include leadership, communication, and problem-solving abilities, with a commitment to providing exceptional customer service.

The role also includes ensuring compliance with health regulations and creating a positive work environment.

Qualifications

• Minimum of 2 years of full-service restaurant experience in a leadership position.
• ServSafe certified.
• Excellent interpersonal and communication skills.
• Strong commitment to serving others.

Responsibilities

• Support the GM in efficient restaurant operations and staff management.
• Ensure high standards of food quality and service.
• Monitor financial performance and assist in budget management.
• Provide exceptional customer service and handle guest complaints.

Skills

Leadership

Communication

Problem resolution

Teamwork

Attention to detail

Tools

POS systems

Microsoft Office

Job description

Alma Nove in Hingham, MA is seeking an Assistant General Manager to support the General Manager in all restaurant operations. The ideal candidate will manage staff, uphold high standards of service, and monitor financial performance.

Applicants should have at least 2 years of experience in a leadership role within a full-service restaurant. Essential skills include leadership, communication, and problem-solving abilities, with a commitment to providing exceptional customer service.

The role also includes ensuring compliance with health regulations and creating a positive work environment.