Guest Experience Host — Warm Welcome & Growth Path

Maru Hospitality Group; Grand Rapids (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

A dining establishment in Grand Rapids seeks a Host who will provide a warm welcome and ensure an excellent first impression for guests. This role requires the ability to connect with guests, create raving fans through outstanding service, and maintain a clean and inviting environment. The ideal candidate will approach challenges with a positive attitude and eagerness to excel in a supportive team dynamic.

Qualifications

• Positive attitude and eagerness to learn and grow.
• Must embody the core values and culture of the restaurant.
• Ability to greet guests confidently.

Responsibilities

• Ensure lobby/foyer/hoststand is sparkling and clutter-free.
• Greet guests with confidence upon arrival.
• Clean debris from outside storefront.

Skills

Ability to connect with guests and team members

Can create raving fans based off of performance

Warm Welcome - you are the first impression!

Ability to work with POS, reservation and scheduling software

Job description

A dining establishment in Grand Rapids seeks a Host who will provide a warm welcome and ensure an excellent first impression for guests. This role requires the ability to connect with guests, create raving fans through outstanding service, and maintain a clean and inviting environment. The ideal candidate will approach challenges with a positive attitude and eagerness to excel in a supportive team dynamic.