Guest Experience Host

Graspa Group; Delray Beach (FL); On-site; USD 15,000 - 20,000; Full time

Job summary

Graspa Group in Delray Beach, FL is seeking a Host to ensure prompt seating and guest satisfaction in a high-end dining environment. You will assist servers, manage reservations, and maintain a polished guest experience from entry to departure.

Responsibilities include greeting guests, answering calls, and maintaining a welcoming dining area. Strong communication and professional appearance are essential for success in this role.

Qualifications

• Two years of high-volume experience in hotels or restaurants.
• Ability to work well independently in fast-paced environment.
• Availability to work holidays, nights, and weekends.
• This role may require varying schedules to reflect business needs.

Responsibilities

• Know all menu items and wine suggestions to complement foods.
• Maintain menus clean and presentable at the Host stand.
• Answer the phone with proper scripting.
• Plan seating and organize reservations.
• Greet guests and escort to their tables.
• Direct guests to waiting areas and manage seating flow.
• Record reservations via OpenTable and assign tables.

Skills

High-volume experience

Customer service

Communication skills

Professional appearance

Education

High School Diploma or GED

Job description

Graspa Group in Delray Beach, FL is seeking a Host to ensure prompt seating and guest satisfaction in a high-end dining environment. You will assist servers, manage reservations, and maintain a polished guest experience from entry to departure.

Responsibilities include greeting guests, answering calls, and maintaining a welcoming dining area. Strong communication and professional appearance are essential for success in this role.