Guest Experience Host

The Village Dallas; Dallas (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

The Village Dallas is a vibrant, hospitality-focused community seeking a friendly Host to warmly welcome guests and maintain a polished front-of-house experience. You will support servers, coordinate seating, and communicate wait times with guests and the leadership team.

Ideally, you bring 1+ years in a full-service restaurant, knowledge of seating/reservation systems, and strong communication skills. A flexible schedule including nights, weekends, and holidays is expected.

Qualifications

• High School Diploma or related preferred.
• Minimum 1+ years experience in a full-service restaurant.
• Knowledge of seating and reservation systems.
• Friendly, courteous, and well-spoken.
• Excellent communication skills, especially handling negativity.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Greet guests with a smile and warm welcome.
• Keep host stand organized and clean.
• Answer the phone confidently and clearly.
• Know policies and communicate them to guests.
• Assist servers and bartenders during downtime.
• Be knowledgeable about the floor plan and table numbers.
• Communicate expected wait times accurately.
• Inform guests about Village amenities and outlets.
• Maintain open, two-way communication with MOD about issues.
• Know menus and changes throughout the day.
• Keep entrances free of fingerprints and clutter.
• Perform other duties as requested by leadership.

Skills

Guest services

Communication

Teamwork

Multitasking

Education

High School Diploma

Tools

OpenTable

POS systems

Job description

The Village Dallas is a vibrant, hospitality-focused community seeking a friendly Host to warmly welcome guests and maintain a polished front-of-house experience. You will support servers, coordinate seating, and communicate wait times with guests and the leadership team.

Ideally, you bring 1+ years in a full-service restaurant, knowledge of seating/reservation systems, and strong communication skills. A flexible schedule including nights, weekends, and holidays is expected.