Upscale Restaurant Host — Guest Experience & Seating

The Village Dallas; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Village Dallas is hiring a Host to warmly greet guests, manage the host stand, and support servers in a fast-paced upscale setting. You will be the first and last friendly touchpoint for guests, ensuring accurate seating and smooth flow during peak hours.

Knowledge of seating and reservation systems, strong communication, and a team-oriented attitude are essential. Flexible availability including nights, weekends, and holidays helps us deliver exceptional hospitality across the Meridian

Qualifications

• High School Diploma or related preferred.
• 1+ years experience in upscale restaurant preferred.
• Knowledge of seating and reservation systems.
• Friendly, courteous, and well-spoken.
• Excellent communication skills, especially in de-escalating situations.
• Passion for product, people, and teamwork.
• Organized, creative, and detail oriented with flexibility.
• Ability to engage in individual and group conversations.
• Operate with passion, integrity, and respect for all guests.
• Ability to work a varied schedule including nights, weekends, and holidays.

Responsibilities

• Greet guests with a smile and warm welcome.
• Keep the host stand organized and set up from the guest's perspective.
• Answer the phone confidently and clearly.
• Communicate policies and procedures effectively to guests.
• Assist servers and bartenders during downtime.
• Know the restaurant's floor plan, table and seat numbers.
• Provide accurate quote times to manage guest expectations.
• Maintain clear communication with MOD about quote times and guest issues.
• Stay knowledgeable about all menus and any changes throughout the day.
• Keep entranceways clean and free of fingerprints and smudges.
• Perform other reasonable duties as requested by leadership.

Skills

Customer service

Communication skills

Seating & reservations

Teamwork

Flexibility

Education

High School Diploma

Job description

The Village Dallas is hiring a Host to warmly greet guests, manage the host stand, and support servers in a fast-paced upscale setting. You will be the first and last friendly touchpoint for guests, ensuring accurate seating and smooth flow during peak hours.

Knowledge of seating and reservation systems, strong communication, and a team-oriented attitude are essential. Flexible availability including nights, weekends, and holidays helps us deliver exceptional hospitality across the Meridian