Guest Experience & Group Reservations Coordinator

Delta Hotels by Marriott; Minneapolis (MN); On-site; USD 40,000 - 50,000; Full time

Job summary

Delta Hotels by Marriott in Minneapolis is looking for a detail-oriented Sales & Services Coordinator to manage reservations and bookings for groups. The ideal candidate should have 1–3 years of experience in hospitality and strong organizational skills. Responsibilities include managing client communications, coordinating group logistics, and ensuring data accuracy across systems. Proficiency in Microsoft Office applications is required. This position offers a chance to excel in a structured environment, contributing to a high-quality guest experience.

Qualifications

• 1–3 years of experience in hospitality, reservations, front office, or administrative support.
• Experience managing high-volume phone and email communication.
• Proficiency in Microsoft Outlook, Excel, and Word.

Responsibilities

• Create, modify, and manage individual and group reservations.
• Serve as a primary point of contact for group clients via phone and email.
• Coordinate group details across departments to ensure seamless execution.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Delta Hotels by Marriott in Minneapolis is looking for a detail-oriented Sales & Services Coordinator to manage reservations and bookings for groups. The ideal candidate should have 1–3 years of experience in hospitality and strong organizational skills. Responsibilities include managing client communications, coordinating group logistics, and ensuring data accuracy across systems. Proficiency in Microsoft Office applications is required. This position offers a chance to excel in a structured environment, contributing to a high-quality guest experience.