Guest Experience Greeter & Cashier – Beachfront Hotel

Davidson Hospitality Group; Miami Beach (FL); Sur place; USD 28 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical coverage (multi-tier)

Dental & Vision

Teledoc 24/7

Free medications

Pet insurance

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Résumé du poste

Royal Palm South Beach Miami by Davidson Hospitality Group seeks a friendly Greeter/Cashier to greet guests, manage inquiries, and handle cashiering duties at a premier waterfront property in Miami Beach. You will contribute to a smooth check-in/out process and a positive first impression.

The role emphasizes high-energy service, multitasking, and teamwork, with opportunities to upsell local attractions while upholding brand standards and delivering exceptional guest experiences.

Qualifications

• Customer service and communication skills are essential.
• Fluency in English (reading, writing, speaking) is required.
• Cash handling and POS experience preferred.

Responsabilités

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

Connaissances

Excellent customer service skills

Strong communication skills

Read, write and speak English fluently

High energy and enthusiasm

Ability to multitask in a fast-paced环境

Strong attention to detail

Experience with cash handling and POS

High School diploma or equivalent

Ability to work flexible schedules

Description du poste

Royal Palm South Beach Miami by Davidson Hospitality Group seeks a friendly Greeter/Cashier to greet guests, manage inquiries, and handle cashiering duties at a premier waterfront property in Miami Beach. You will contribute to a smooth check-in/out process and a positive first impression.

The role emphasizes high-energy service, multitasking, and teamwork, with opportunities to upsell local attractions while upholding brand standards and delivering exceptional guest experiences.