Luxury Resort Greeter & Cashier - Guest Experience

Eden Roc Miami Beach; Miami Beach (FL); On-site; USD 24,000 - 42,000; Full time

Benefits offered by this job

Multiple Tiers of Medical Coverage

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereav-

401K Match

Job summary

Eden Roc Miami Beach is seeking a friendly Greeter/Cashier to welcome guests and assist with inquiries, check-in/check-out, and cashiering duties. You will uphold brand standards while delivering exceptional service in a vibrant resort environment.

Ideal candidates are energetic, detail-oriented, and with cash handling experience, able to multitask in a fast-paced setting and work flexible weekends and holidays. Join a premier oceanfront team in sunny Miami Beach.

Qualifications

• Excellent customer service skills.
• Strong communication skills.
• Read, write and speak English fluently.
• High energy and enthusiasm.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail.
• Experience with cash handling and point-of-sale systems.
• High School diploma or equivalent.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

Skills

Customer service

Communication

English fluency

High energy

Multitasking

Attention to detail

Cash handling

POS systems

Education

High School diploma or equivalent

Tools

POS systems

Job description

Eden Roc Miami Beach is seeking a friendly Greeter/Cashier to welcome guests and assist with inquiries, check-in/check-out, and cashiering duties. You will uphold brand standards while delivering exceptional service in a vibrant resort environment.

Ideal candidates are energetic, detail-oriented, and with cash handling experience, able to multitask in a fast-paced setting and work flexible weekends and holidays. Join a premier oceanfront team in sunny Miami Beach.