Guest Experience Front Office Administrator

Live Nation Worldwide, Inc.; Shakopee (MN); On-site; USD 52,724,000 - 65,904,000; Full time

Benefits offered by this job

Free concert tickets

Dog-friendly offices

Student loan reimbursement

Adoption/fertility support

Job summary

Live Nation Entertainment seeks a Front Office Administrator for the brand-new Mystic Lake Amphitheater in Minnesota. You will be the heartbeat of the venue, ensuring clear communication, aligned schedules, and smooth operations long before showtime.

You will welcome guests, coordinate meetings, manage credentials and support events while upholding exceptional customer service in a fast-paced environment.

Qualifications

• Minimum 2 years previous customer service related experience or office management.
• Fluency in English and the local language is required.

Responsibilities

• Enthusiastically welcome guests, anticipate their needs, assist with arrival/departure, and new hire / visitor office orientation.
• Manage conference room bookings and assist various departments in scheduling team meetings.
• Track all visitors, including vendors, visiting employees and guests.
• Plan occasional on and offsite company events per budget and process.
• Manage parking and vehicle logs and records.
• Track, issue and manage all venue credentials
• Assist with expense manage, invoice tracking and submission
• Welcome event guests and assist with printing visitor badges.
• Assist with tracking employee on-boarding/off-boarding processes.
• Manage incoming and outgoing courier and other packages or mail as required.
• Support the annual management plan by accomplishing key performance indicators.
• Perform ad hoc facilities assignments as needed, including, but not limited to ordering office supplies, kitchen supplies and various needs for company events & offsites.
• Other duties as assigned.

Skills

Customer service

Office management

Scheduling

English fluency

Communication skills

Calm presence

Tools

Microsoft Office Suite

Excel

Word

Adobe PDF

Job description

Live Nation Entertainment seeks a Front Office Administrator for the brand-new Mystic Lake Amphitheater in Minnesota. You will be the heartbeat of the venue, ensuring clear communication, aligned schedules, and smooth operations long before showtime.

You will welcome guests, coordinate meetings, manage credentials and support events while upholding exceptional customer service in a fast-paced environment.