Guest Experience Front Desk Specialist

Baxter Hotel Group Inc; Tucson (AZ); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Pay-on-Demand

Colonial Life Supplemental Insurance

401K with Employer Match

Sick Time accruals

Complimentary On-Site Parking

Employee hotel brand discounts

Training & Career Growth Opportunities

Job summary

Baxter Hotel Group is seeking a Hotel Front Desk Representative at our Tucson-area property to deliver warm guest experiences and smooth daily operations. The role requires strong hospitality know-how, excellent communication, and ability to handle busy periods with professionalism.

Proficiency in hotel software and MS Office is preferred. Join our team for opportunities in growth, competitive benefits, and a collaborative work environment.

Qualifications

• Hospitality experience preferred and customer-service oriented.
• Excellent verbal communication and interpersonal abilities.
• Proficient with MS Office and basic hotel software.

Responsibilities

• Greet guests and manage check-in/check-out efficiently.
• Handle reservations, cancellations, and changes accurately.
• Provide information on amenities and local attractions.
• Coordinate with housekeeping and other departments for guest satisfaction.
• Maintain accurate guest records and billing information.

Skills

Hospitality experience

Verbal communication

MS Office

Hotel management software

Tools

Hotel Management Software

MS Office Suite

Job description

Baxter Hotel Group is seeking a Hotel Front Desk Representative at our Tucson-area property to deliver warm guest experiences and smooth daily operations. The role requires strong hospitality know-how, excellent communication, and ability to handle busy periods with professionalism.

Proficiency in hotel software and MS Office is preferred. Join our team for opportunities in growth, competitive benefits, and a collaborative work environment.