Guest Experience & Front Desk Specialist

Refined Technologies; Spring (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

Refined Technologies in Spring/The Woodlands, TX, is seeking a Receptionist to be the first point of contact for visitors, clients, and artisans. This role emphasizes outstanding customer service, front desk operations, and supporting administrative functions to ensure smooth daily office operations.

Candidates should have a high school diploma, strong verbal and written communication, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and adaptability to new software.
• Strong customer service mindset and professional demeanor.
• Solid organizational skills with multitasking ability.

Responsibilities

• Greet and assist visitors, vendors, and artisans in a professional manner.
• Screen and route incoming inquiries and phone calls.
• Keep reception area clean, organized, and presentable.
• Manage incoming/outgoing mail, packages, and deliveries.
• Schedule appointments and conference room bookings.
• Support data entry, filing, and document preparation.
• Sort and distribute mail daily.
• Create and process business cards as needed.
• Assist internal teams with admin tasks and office coordination.
• Maintain office supply inventory and place orders.
• Ensure confidentiality and professionalism per company policies.
• Coordinate meals for meetings and START week events.
• Provide marketing and communications support as required.
• Prepare birthday cards for the CEO.
• Track and submit engagement expenses to accounting.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Associate’s degree

Tools

Microsoft Office

Job description

Refined Technologies in Spring/The Woodlands, TX, is seeking a Receptionist to be the first point of contact for visitors, clients, and artisans. This role emphasizes outstanding customer service, front desk operations, and supporting administrative functions to ensure smooth daily office operations.

Candidates should have a high school diploma, strong verbal and written communication, and proficiency with Microsoft Office.