Guest Experience & Front Desk Sales Specialist

Pathfinder Hospitality; Austin (TX); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

8 paid holidays

Flexible PTO

Birthday Pay

Health Insurance

IRA Match

Job summary

Pathfinder Hospitality is seeking a part-time Front Desk Associate to turn inquiries into reservations and deliver Platinum Service at every guest interaction. You’ll blend hospitality with frontline sales, creating memorable Peak Moments from check-in to check-out while building guest loyalty.

Ideal candidates possess strong communication skills, a positive attitude, and multitasking ability. Bilingual Spanish/English is a plus, and a passion for hospitality is essential for success in our

Qualifications

• Relationship-building and rapport are essential for guest interactions.
• Excellent communication and interpersonal skills with a friendly attitude.
• Bilingual in Spanish and English is a plus but not required.
• Strong problem-solving abilities and multitasking under pressure.

Responsibilities

• Convert guest inquiries into bookings through value-based selling.
• Turn calls, emails, and walk-ins into reservations with quick, confident responses.
• Deliver exceptional Platinum Service during every interaction with guests.
• Identify and surface sales opportunities during daily guest interactions.
• Support smooth hotel operations with accurate, efficient service and organized front desk area.

Skills

Relationship-building & rapport

Communication skills

Bilingual in Spanish/English - a plus

Problem-solving & multitasking

Job description

Pathfinder Hospitality is seeking a part-time Front Desk Associate to turn inquiries into reservations and deliver Platinum Service at every guest interaction. You’ll blend hospitality with frontline sales, creating memorable Peak Moments from check-in to check-out while building guest loyalty.

Ideal candidates possess strong communication skills, a positive attitude, and multitasking ability. Bilingual Spanish/English is a plus, and a passion for hospitality is essential for success in our