Compassionate Patient Billing Specialist

Bradford Health Services; Taylor (TX); On-site; USD 38,000 - 56,000; Full time

Job summary

Bradford Health Services is seeking a Patient Financial Services Representative to ensure smooth financial experiences for patients across the United States healthcare facilities. You will manage patient accounts, answer billing questions, and facilitate payments, while explaining insurance coverage and charges with clarity and empathy.

Ideal candidates have a high school diploma (associate degree preferred), experience in medical billing, strong communication, and proficiency with EHR systems

Qualifications

• High school diploma or equivalent required; associate degree or higher preferred.
• Experience in patient financial services or healthcare administrative role.
• Knowledge of medical insurance terminology and billing processes.

Responsibilities

• Respond promptly to patient inquiries regarding billing statements, insurance coverage, and payment options.
• Verify patient insurance information and eligibility to ensure accurate billing and reimbursement.
• Assist patients in setting up payment plans and provide guidance on financial assistance programs when applicable.
• Collaborate with internal departments such as billing, coding, and insurance to resolve account discrepancies and denials.
• Maintain detailed and accurate records of patient interactions, payments, and account adjustments in compliance with healthcare regulations.

Skills

Communication skills

Customer service

Insurance terminology

EHR proficiency

Billing software

Education

High school diploma

Associate degree preferred

Tools

Billing software

EHR systems

Job description

Bradford Health Services is seeking a Patient Financial Services Representative to ensure smooth financial experiences for patients across the United States healthcare facilities. You will manage patient accounts, answer billing questions, and facilitate payments, while explaining insurance coverage and charges with clarity and empathy.

Ideal candidates have a high school diploma (associate degree preferred), experience in medical billing, strong communication, and proficiency with EHR systems