Guest Experience Front Desk Associate

Maine Course Hospitality Group; Williston (VT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off

Employee discounts

Job summary

Maine Course Hospitality Group is hiring a Front Office Associate at TownePlace Suites Williston. You will welcome guests, manage reservations, and handle check-ins and check-outs while delivering outstanding customer service.

Both 1st and 2nd shifts are available, with part-time and full-time options and a flexible schedule. The role requires strong guest service skills, basic computer proficiency, and the ability to multitask in a fast-paced hotel environment.

Qualifications

• Experience in front desk or hospitality is preferred.
• Strong guest service and hospitality skills.
• Excellent verbal and written communication skills.

Responsibilities

• Greet and welcome guests with excellent customer service.
• Manage front desk operations including check-in/check-out and reservation management.
• Process guest payments accurately; handle cash, credit cards, and balances.

Skills

Guest service

Communication

Multitasking

Cash handling

PMS familiarity

Tools

PMS software

Job description

Maine Course Hospitality Group is hiring a Front Office Associate at TownePlace Suites Williston. You will welcome guests, manage reservations, and handle check-ins and check-outs while delivering outstanding customer service.

Both 1st and 2nd shifts are available, with part-time and full-time options and a flexible schedule. The role requires strong guest service skills, basic computer proficiency, and the ability to multitask in a fast-paced hotel environment.