Guest Experience Front Desk Agent - Part Time

Hard Rock Hotel Cancun; Town of Florida (NY); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

401K

Paid time off

Annual Bonus Opportunity

Job summary

Hard Rock Hotel Cancun is looking for a Front Desk Agent to join our team. The role involves checking out vacant rooms, answering guest inquiries, and assisting with departures. Candidates should have a high school diploma and preferred experience in hospitality.

This part-time position requires excellent communication skills in English and the ability to work flexible schedules. Join us and enjoy rockin’ benefits, including medical and dental insurance, 401K options, and paid time off.

Qualifications

• Minimum front desk/hotel experience preferred.
• Ability to work flexible schedules including nights, weekends, and holidays.

Responsibilities

• Check out vacant and clean rooms and change statuses in the rack.
• Answer incoming phone calls and respond to guest requests.
• Provide bell assistance to guests upon departure.

Skills

Mathematical skills

Customer service

Communication in English

Education

High School Diploma or equivalent

Bachelor's degree preferred

Job description

Hard Rock Hotel Cancun is looking for a Front Desk Agent to join our team. The role involves checking out vacant rooms, answering guest inquiries, and assisting with departures. Candidates should have a high school diploma and preferred experience in hospitality.

This part-time position requires excellent communication skills in English and the ability to work flexible schedules. Join us and enjoy rockin’ benefits, including medical and dental insurance, 401K options, and paid time off.