Guest Services Bell Desk Associate

Hard Rock Hotel Cancun; Atlantic City, Northern (NJ, KY); Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free meals

Free uniforms

Free parking

Discretionary annual bonus

Job summary

Hard Rock Hotel Cancun is seeking a friendly Front Desk team member to greet guests, share local information, and assist with directions and valet details. You will help guests with luggage and ensure smooth arrivals and departures, contributing to a positive guest experience.

The role emphasizes strong guest relations and teamwork, with a high school diploma and about a year of bell/door experience preferred.

Qualifications

• High School Diploma or equivalent preferred with one year of bell/door experience, or an equivalent combination of education and experience.
• Must be able to pull 100lb cart.

Responsibilities

• Greet arriving and departing guests in a positive, upbeat manner and provide general information.
• Assist guests with luggage upon arrival and departure.
• Promote positive guest/employee relations and perform other assignments as directed.

Skills

Customer service

Luggage handling

Guest relations

Education

High School Diploma or equivalent

Job description

Hard Rock Hotel Cancun is seeking a friendly Front Desk team member to greet guests, share local information, and assist with directions and valet details. You will help guests with luggage and ensure smooth arrivals and departures, contributing to a positive guest experience.

The role emphasizes strong guest relations and teamwork, with a high school diploma and about a year of bell/door experience preferred.