Guest Experience Front Desk Agent - Flexible Shifts, Ski Pass

Limelight Hotels; Denver, Northern (CO, KY); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Flexible Spending Account

Life Insurance

Paid Time Off

Paid Leave

401(k) Savings Plan

Employee Ski Pass

Other company perks

Job summary

Limelight Hotels in Denver, CO is seeking a Front Desk Agent to welcome guests, check them in, and handle payments. You will coordinate with housekeeping, maintenance, and guest services to fulfill requests and report to the Front Office Manager.

The pay range is $20.00 to $22.20 per hour, dependent on budget and experience. The ideal candidate is attentive, proactive, and dedicated to delivering an exceptional guest experience.

Qualifications

• High School Diploma or equivalent is preferred.
• At least 1 year of customer or guest service experience preferred.
• Previous front desk experience is preferred.

Responsibilities

• Welcome guests upon arrival and assign rooms.
• Provide summary of the hotel and amenities offered to guests.
• Coordinate with other departments daily needs or special requirements for all hotel guests.
• Recommend restaurants and activities for guest interests.
• Responsible for maintaining cash bank and for daily settlement of cash.
• Accept reservations, changes, and cancellations.
• Coordinate with housekeeping to ensure rooms are ready and well furnished.
• Comply with all policies of the hotels and Aspen One.
• Assist in emergency and security procedures as directed by management.
• Complete tasks and projects delegated by your manager and assist other departments as needed.
• Other duties as assigned.

Skills

Customer service

Communication

Active listening

Problem solving

Teamwork

Multitasking

Education

High School Diploma or equivalent

1 year customer/guest experience

Front desk experience preferred

Job description

Limelight Hotels in Denver, CO is seeking a Front Desk Agent to welcome guests, check them in, and handle payments. You will coordinate with housekeeping, maintenance, and guest services to fulfill requests and report to the Front Office Manager.

The pay range is $20.00 to $22.20 per hour, dependent on budget and experience. The ideal candidate is attentive, proactive, and dedicated to delivering an exceptional guest experience.