Guest Experience Front Desk Agent | Flexible Shifts

Evolution Hospitality; Rancho Santa Fe (CA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

The Inn at Rancho Santa Fe, part of Evolution Hospitality, seeks a Front Desk Agent to deliver warm welcomes, efficient check-ins, and memorable departures. This full-time role requires flexibility across weekdays, weekends, and holidays, with on-site shifts at our upscale hotel in Rancho Santa Fe.

You will handle reservations, guest inquiries, and billing with a smile, supported by familiar hotel software and Microsoft Office.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Guest Service Superstar: deliver warm, top-tier service to guests.
• Communication Champ: convey information clearly and confidently to guests and team.
• Quick-Thinking Problem Solver: address issues promptly to ensure guest satisfaction.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

The Inn at Rancho Santa Fe, part of Evolution Hospitality, seeks a Front Desk Agent to deliver warm welcomes, efficient check-ins, and memorable departures. This full-time role requires flexibility across weekdays, weekends, and holidays, with on-site shifts at our upscale hotel in Rancho Santa Fe.

You will handle reservations, guest inquiries, and billing with a smile, supported by familiar hotel software and Microsoft Office.