Guest Experience Front Desk Agent - Flexible Shifts

Clear Springs Restaurant; Nacogdoches (TX); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Opportunities for growth within the hospitality industry

Supportive team environment

Job summary

A hospitality establishment in Nacogdoches, Texas is seeking a Front Desk Receptionist to manage guest interactions and ensure an exceptional experience. Responsibilities include greeting guests, processing check-ins and check-outs, handling inquiries, and coordinating with other departments. Ideal candidates will have a high school diploma, experience in customer service, excellent communication skills, and a friendly demeanor. We offer opportunities for growth within the industry and a supportive team environment.

Qualifications

• Proven experience in front desk, reception, or customer service roles preferred.
• Ability to remain calm and professional under pressure.
• A friendly, approachable demeanor with a focus on guest satisfaction.

Responsibilities

• Greet and welcome guests upon arrival, providing a warm and professional first impression.
• Manage guest check-in and check-out processes efficiently and accurately.
• Handle guest inquiries, requests, and complaints with professionalism and courtesy.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Proficiency with hotel management software

Flexibility to work various shifts

Education

High school diploma or equivalent

Tools

MS Office applications

Job description

A hospitality establishment in Nacogdoches, Texas is seeking a Front Desk Receptionist to manage guest interactions and ensure an exceptional experience. Responsibilities include greeting guests, processing check-ins and check-outs, handling inquiries, and coordinating with other departments. Ideal candidates will have a high school diploma, experience in customer service, excellent communication skills, and a friendly demeanor. We offer opportunities for growth within the industry and a supportive team environment.