Guest Experience Front Desk Agent | Daily Pay & Benefits

Aimbridge Hospitality, LLC; Southlake (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Daily Pay

Medical/Dental/Vision

Disability Insurance

Life/AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Plan

Job summary

Delta Hotels by Marriott Dallas Southlake is seeking a friendly Front Desk Agent to warmly welcome guests, handle check-ins, and address requests with efficiency and care. You’ll be the face of the hotel, ensuring a seamless and inviting arrival experience.

The role includes managing reservations, coordinating with multiple teams, and upholding service standards in a fast-paced setting. Hotel software familiarity and a customer-first mindset are preferred.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Guest Service Superstar: you bring warm vibes and top-tier service that make guests feel at home.
• Communication Champ: you convey messages clearly and confidently with a smile, coordinating with the team.
• Quick-Thinking Problem Solver: you address challenges swiftly to keep operations smooth.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Skills

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Delta Hotels by Marriott Dallas Southlake is seeking a friendly Front Desk Agent to warmly welcome guests, handle check-ins, and address requests with efficiency and care. You’ll be the face of the hotel, ensuring a seamless and inviting arrival experience.

The role includes managing reservations, coordinating with multiple teams, and upholding service standards in a fast-paced setting. Hotel software familiarity and a customer-first mindset are preferred.