Front Desk Guest Service Pro | Hotel Discounts & Flex Hours

PM New Logo; Jacksonville (FL); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Hotel discounts

Competitive pay

Job summary

Delta by Marriott Southank in Jacksonville, FL is seeking a guest service agent to be the welcoming face at the front desk. You’ll manage check-ins/check-outs, answer questions, and share recommendations to enhance guest experiences.

You’ll need a High School diploma and 3–6 months of relevant experience, plus a friendly, can-do attitude to thrive in a fast-paced hotel environment. Flexible scheduling includes nights, weekends, and holidays, plus hotel discounts as a perk.

Qualifications

• High School diploma or equivalent.
• Three to six months of related front desk experience preferred.
• Must be a people-person with a friendly, professional demeanor.

Responsibilities

• Greet guests at the front desk and check guests in/out efficiently.
• Provide accurate information about local dining, entertainment, and attractions.
• Handle guest requests and issues with tact and urgency, using the PMS and databases.

Skills

Customer service

Communication

Cash handling

Education

High School diploma

Tools

Computers

Databases

Property Management Systems

Job description

Delta by Marriott Southank in Jacksonville, FL is seeking a guest service agent to be the welcoming face at the front desk. You’ll manage check-ins/check-outs, answer questions, and share recommendations to enhance guest experiences.

You’ll need a High School diploma and 3–6 months of relevant experience, plus a friendly, can-do attitude to thrive in a fast-paced hotel environment. Flexible scheduling includes nights, weekends, and holidays, plus hotel discounts as a perk.