Guest Experience Front Desk Agent (Daily Pay)

Aimbridge Hospitality; Indianapolis (IN); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Short-Term Disability

Long-Term Disability

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Delta Hotels by Marriott Indianapolis East is seeking a Front Desk Agent to greet guests, manage check-ins/check-outs, and ensure a seamless arrival and departure experience. You will play a key role in delivering warm, personalized service that makes guests feel at home.

Ideal candidates bring a high school diploma and familiarity with hotel management software and MS Office, with a proactive, guest-first mindset and strong communication skills to support a smooth operation on site.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm guest service and handle quick check-ins and check-outs.
• Communicate clearly with guests and team to ensure smooth operations.
• Identify and resolve guest issues quickly to ensure satisfaction.
• Manage reservations, guest requests, and financial details with accuracy.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Delta Hotels by Marriott Indianapolis East is seeking a Front Desk Agent to greet guests, manage check-ins/check-outs, and ensure a seamless arrival and departure experience. You will play a key role in delivering warm, personalized service that makes guests feel at home.

Ideal candidates bring a high school diploma and familiarity with hotel management software and MS Office, with a proactive, guest-first mindset and strong communication skills to support a smooth operation on site.