Guest Experience Front Desk Agent

Aimbridge Hospitality; Richmond (TX); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision coverage

Short-Term and Long-Term Disability

Term Life and AD&D

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Home2 Suites By Hilton Rosenberg Sugar Land Area is hiring a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable departures. You’ll be the face of the hotel, handling reservations and guest requests with precision.

This role requires a high school diploma and hospitality experience; familiarity with front desk software and MS Office is helpful. Join a team that values great service and professional communication.

Qualifications

• High school diploma or equivalent required.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software.
• Proficient in Microsoft Office.

Responsibilities

• Provide warm guest service and handle check-ins and check-outs.
• Communicate clearly with guests and team members.
• Resolve guest issues quickly and gracefully.
• Manage reservations and front desk operations with accuracy.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Home2 Suites By Hilton Rosenberg Sugar Land Area is hiring a Front Desk Agent to deliver warm welcomes, smooth check-ins, and memorable departures. You’ll be the face of the hotel, handling reservations and guest requests with precision.

This role requires a high school diploma and hospitality experience; familiarity with front desk software and MS Office is helpful. Join a team that values great service and professional communication.