Guest Experience Front Desk Agent

Highgate Hotels, LP; Corpus Christi (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Highgate Hotels is seeking a Front Desk Agent for Homewood Suites Corpus Christi. This hourly position involves guest check-in/check-out, answering guest inquiries, and maintaining front desk operations. The role requires friendly service, basic computer skills, and adherence to hotel policies.

Experience in hospitality is preferred, with a high school diploma or equivalent. The position supports efficient guest services and promotes a positive, welcoming atmosphere at the Corpus Christi

Qualifications

• Customer service experience preferred.
• Strong communication skills, both verbal and written.
• Ability to multitask and prioritize duties in a fast-paced hotel front office.

Responsibilities

• Answer inquiries from guests regarding restaurants, transportation, and entertainment.
• Handle check-ins and checkouts in a friendly, efficient manner.
• Balance and prepare shift paperwork and reports.
• Maintain front desk area and assist guests with services.
• Operate the front desk computer system accurately.
• Follow hotel policies on cash handling and promotions.

Skills

Customer Service

Communication

Multitasking

Attentive Service

Education

High School diploma

College coursework helpful

Tools

Computer experience

Job description

Highgate Hotels is seeking a Front Desk Agent for Homewood Suites Corpus Christi. This hourly position involves guest check-in/check-out, answering guest inquiries, and maintaining front desk operations. The role requires friendly service, basic computer skills, and adherence to hotel policies.

Experience in hospitality is preferred, with a high school diploma or equivalent. The position supports efficient guest services and promotes a positive, welcoming atmosphere at the Corpus Christi