Guest Experience Front Desk Agent

Hyatt Regency; Bellevue (WA); On-site; USD 37,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401(k) & Retirement Savings Plan

Paid Time Off

Free parking

Hyatt Colleague discount

Job summary

Hyatt Regency Bellevue on Seattle's Eastside is seeking a Front Office Agent to join our Front Office team as the face of guest experience. You will greet guests, assist with registrations, and promote hotel services and promotions with a welcoming attitude.

The role offers a high-visibility position with opportunities for upsells and incentives, including a competitive hourly rate and benefits. We value flexibility and a strong focus on guest satisfaction.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Availability to work an overnight shift as needed.
• Must be able to work a flexible schedule of AM or PM shifts, holidays, and weekends.

Responsibilities

• Front Office registration and guest services communication, promoting hotel services and promotions.
• Handle payments and respond to guest inquiries with a friendly, professional demeanor.

Skills

Customer focus

Verbal & written communication

Standing for long periods

Overnight shift availability

Flexible schedule

Job description

Hyatt Regency Bellevue on Seattle's Eastside is seeking a Front Office Agent to join our Front Office team as the face of guest experience. You will greet guests, assist with registrations, and promote hotel services and promotions with a welcoming attitude.

The role offers a high-visibility position with opportunities for upsells and incentives, including a competitive hourly rate and benefits. We value flexibility and a strong focus on guest satisfaction.