Guest Experience Food Server - Flexible Hours and Tips

Solcocina; Sacramento (CA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Competitive pay

Flexible hours

Career growth opportunities

Team dining discounts (up to 5 guests)

Employee referral program

Credit union benefits

Partner perks

Sick time (CA, CO, AZ, MA, MD, WA, NY,

Health insurance for full-time

Job summary

Xperience Restaurant Group (XRG) is hiring a Food Server to warmly welcome guests, accurately take orders, and ensure timely delivery with a focus on guest satisfaction.

Join our team in a fast-paced, full-service environment with flexible hours, competitive pay, and opportunities for growth. We offer team dining discounts, employee referral rewards, and access to benefits like health insurance for full-time staff.

Qualifications

• High School Diploma preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 21+ years of age
• Possession of or the ability to possess all state required work cards
• Minimum of two (2) years related experience
• Experience with POS systems
• Familiarity with beer and spirits
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full service restaurant operations
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Responsibilities

• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
• Recognize and cultivate regular guests and repeat business
• Take and enter orders into POS system promptly and accurately
• Ensure all the food and drinks are served immediately and according to specifications
• Ensure that all the necessary stock is being replenished during the shift
• Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude
• Comply with all safety and health department procedures and all state and federal liquor laws
• Maintain company safety and sanitation standards
• Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
• Collect required signatures from guest and promptly close guest checks
• Ensure accurate accounting of all monies and independent banking procedures
• Sign all cash out slips legibly
• Ensure complete and proper check out procedures
• Clean all spills immediately and place all trash in proper receptacles
• Inform management of any complaint, comments or incident
• Ensure nightly/weekly and opening/running/closing duties are completed
• Record and report any equipment failure and/or safety hazards to management immediately
• Assists and/ or completes additional tasks as assigned

Skills

US work eligibility

Driver's license

POS systems

Beer & spirits knowledge

Guest relations

Sanitation & safety

Safe alcohol service

Full service restaurant operations

English communication

Education

High School Diploma (preferred)

Job description

Xperience Restaurant Group (XRG) is hiring a Food Server to warmly welcome guests, accurately take orders, and ensure timely delivery with a focus on guest satisfaction.

Join our team in a fast-paced, full-service environment with flexible hours, competitive pay, and opportunities for growth. We offer team dining discounts, employee referral rewards, and access to benefits like health insurance for full-time staff.