Guest Experience Food Runner - Part-Time

Sterling Kohler

Northern (KY)

Hybrid

USD 15,000 - 22,000

Part time

14 days+

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Job summary

Kohler Co. in Kohler, WI, is seeking a Food Runner to support our food and beverage team on site.

Deliver orders quickly, assist with setup, ensure safety standards, and communicate with kitchen and service staff. This casual part-time role offers weekday and weekend shifts from 11:00 am to 10:00 pm, with tips included.

Applicants must have food safety awareness, good communication, and the ability to stay calm in a fast-paced environment.

Qualifications

Must have good hygiene and food safety knowledge.
Strong oral communication skills.
Ability to remain calm and professional in a fast-paced environment.

Responsibilities

Deliver food orders from the kitchen to customers’ tables rapidly and accurately.
Act as the contact point between Front of the House and Back of the House staff.
Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies).
Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins.
Serve welcome drinks and hors d’oeuvres, upon guests’ arrival.
Ensure food is served in accordance with safety standards.
Double check the order before it goes to a customer.
Deliver food from the kitchen to the correct customer.
Check in with customers and take additional orders or refill water, as needed.
Remove dirty dishes and utensils.
Answer guests’ questions about ingredients and menu items.