Guest-Experience Food Runner — Luxury Hotel

Montage Hotels & Resorts; Laguna Beach (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free meals

Free uniforms

Hotel discounts

401k plan

Healthcare benefits

Associate events

Community outreach

Job summary

Montage Hotels & Resorts is seeking a Food Runner to join our luxury team. You’ll stock and organize dining areas, assist with food prep, and deliver plates with care, supporting the F&B and culinary teams to ensure exceptional guest experiences.

You will work with passion in a polished setting, learn about menus and service standards, and help create memorable moments for guests. Free meals and hotel discounts accompany this role.

Qualifications

• You enjoy assisting with food and beverage steps of service
• You have basic communication skills
• You are passionate about providing exceptional guest service and creating memorable moments
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Responsibilities

• Stocks and organizes food service areas in preparation of service
• Assist with food preparation tasks, such as garnishing plates and assembling orders, as needed
• Work efficiently under pressure, especially during busy periods, to ensure that all orders are delivered in a timely manner
• Primarily assist the food & beverage and culinary team with food orders
• Have full knowledge of the menu and cooking preparations
• Able to deliver food to table accurately, while identifying and describing each plate
• Assist with bussing tables or setting up tables when necessary
• Clean-up of all equipment, tools, and supplies and maintain equipment in good working order
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Skills

Food & beverage service

Communication

Guest service

Job description

Montage Hotels & Resorts is seeking a Food Runner to join our luxury team. You’ll stock and organize dining areas, assist with food prep, and deliver plates with care, supporting the F&B and culinary teams to ensure exceptional guest experiences.

You will work with passion in a polished setting, learn about menus and service standards, and help create memorable moments for guests. Free meals and hotel discounts accompany this role.