Guest Experience Food Runner – Luxury Hotel

Montage Hotels & Resorts; Newport Beach (CA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Free meals

Free uniforms and cleaning

Hotel discounts

Healthcare benefits

401k retirement plan with company

Job summary

Montage Hotels & Resorts in Newport Beach is seeking a dedicated Food Runner for Pavilion to support the food & beverage and culinary teams. You will stock, garnish, and deliver orders with attention to detail, ensuring timely service and accurate plate presentation.

This role emphasizes guest-focused service, flexibility, and teamwork. We offer free meals, uniforms, hotel discounts, healthcare benefits, a 401k plan, and various associate events as part of a luxury hospitality environment.

Qualifications

• You enjoy assisting with food and beverage steps of service.
• You have basic communication skills.
• You are passionate about providing exceptional guest service and creating memorable moments.
• You are open to learning, developing, and growing both yourself, personally, and helping others do the same
• You are trustworthy and have integrity

Responsibilities

• Stocks and organizes food service areas in preparation of service
• Assist with food preparation tasks, such as garnishing plates and assembling orders, as needed
• Work efficiently under pressure, especially during busy periods, to ensure that all orders are delivered in a timely manner
• Primarily assist the food & beverage and culinary team with food orders
• Have full knowledge of the menu and cooking preparations
• Able to deliver food to table accurately, while identifying and describing each plate
• Assist with bussing tables or setting up tables when necessary
• Clean-up of all equipment, tools, and supplies and maintain equipment in good working order
• Deliver on guests’ expectations and have the desire to create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope of duties, based on business needs

Skills

Guest service

Communication

Teamwork

Integrity

Flexibility

Job description

Montage Hotels & Resorts in Newport Beach is seeking a dedicated Food Runner for Pavilion to support the food & beverage and culinary teams. You will stock, garnish, and deliver orders with attention to detail, ensuring timely service and accurate plate presentation.

This role emphasizes guest-focused service, flexibility, and teamwork. We offer free meals, uniforms, hotel discounts, healthcare benefits, a 401k plan, and various associate events as part of a luxury hospitality environment.