Guest Experience Food Runner - Flexible Shifts

Ida Claire; Plano (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical insurance for hourly workers

401k after 12 months

Job summary

The Food Hall Co. is hiring for an hourly team member to greet guests, deliver food, and support operations across our venues. This role emphasizes guest experience, cleanliness, and teamwork to ensure smooth service across all eateries.

Training on safety and sanitation will be provided, with shifts including days, evenings, weekends, and holidays. Ideal candidates are energetic, reliable, and able to stand for long periods, lift up to 50 pounds, and maintain required food service

Qualifications

• Prior restaurant experience is preferred but not required.
• Must maintain Food Handlers and State Alcohol Serving certificates.
• Able to stand for long periods and lift at least 50 pounds.
• Available for day, evening, late nights, weekends, and holidays.

Responsibilities

• Greet and welcome guests professionally and friendly.
• Arrive on time for scheduled shifts, ready to work.
• Wear the proper uniform at all times (non-slip shoes).
• Perform opening, closing, and side work duties.
• Communicate questions or issues to Management promptly.
• Work collaboratively with coworkers in a friendly and enthusiastic manner.
• Set up the team for success in the next shift.
• Respond to guest questions in a friendly and enthusiastic tone.
• Deliver food orders from the eateries to guests’ tables rapidly and accurately.
• Act as the contact point between eateries & guests.
• Communicate food orders with both eateries & during table delivery.
• Ensure food is served in accordance with safety standards (e.g., proper temperature).
• Remove dirty dishes and utensils.
• Prepare dining areas by cleaning and resetting tables before & after guests leave.
• Continue to scan the Hall for opportunities to clean and sanitize all common areas for guests.
• Ensure restrooms are clean & stocked with appropriate items.
• Collect, wash, & disperse food trays to eateries.
• Ensure beverage stations are in operational order with syrup, lids, straws, and other beverage items.
• Clean up spills and broken glassware and attend to similar problems during service with minimal interruption to guest experience.

Skills

Guest service mindset

Team collaboration

Stamina

Sanitation awareness

Education

Food Handlers Certificate

State Alcohol Serving Certificate

Job description

The Food Hall Co. is hiring for an hourly team member to greet guests, deliver food, and support operations across our venues. This role emphasizes guest experience, cleanliness, and teamwork to ensure smooth service across all eateries.

Training on safety and sanitation will be provided, with shifts including days, evenings, weekends, and holidays. Ideal candidates are energetic, reliable, and able to stand for long periods, lift up to 50 pounds, and maintain required food service