Food Hall Operations & Guest Experience Lead

NASHVILLE FOOD HALL, LLC; Nashville (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

401k after one year

Job summary

The Food Hall Co. is seeking friendly hospitality team members to greet guests, serve with care, and help ensure smooth operations across our multiple eateries. Join a vibrant, guest-centric environment that emphasizes safety, sanitation, and teamwork.

Day, evening, late-night, and weekend shifts are available. Eligible employees receive medical insurance after 90 days and 401k after one year; prior restaurant experience is welcome but not required.

Qualifications

• Prior restaurant experience is desired but not required.
• Fun, energetic, and works with a genuine care for the guest experience.
• Ability to stand for extended periods and lift at least 50 pounds.
• Must have current Food Handlers, State Alcohol Serving Certificate.
• Available to work days, evenings, late nights, weekends, and holidays.

Responsibilities

• Greet and welcome guests professionally and friendly
• Arrive on time for scheduled shifts, ready to work
• Wear the proper uniform at all times (non-slip shoes)
• Perform opening, closing, and side work duties
• Communicate questions or issues to Management promptly
• Work collaboratively with coworkers in a friendly and enthusiastic manner
• Set up the team for success in the next shift
• Respond to guest questions with a friendly and enthusiastic tone
• Deliver food orders from eateries to guests’ tables rapidly and accurately
• Act as the contact point between eateries and guests
• Communicate food orders with eateries during table delivery
• Ensure food is served in accordance with safety standards
• Remove dirty dishes and utensils
• Prepare dining areas by cleaning and resetting tables
• Scan the Hall for opportunities to clean and sanitize all common areas
• Ensure restrooms are clean and stocked
• Collect, wash, and disperse food trays to eateries
• Ensure beverage stations are stocked and operational
• Clean up spills and attend to similar problems during service

Skills

Guest service

Stamina

Teamwork

Flexibility

Job description

The Food Hall Co. is seeking friendly hospitality team members to greet guests, serve with care, and help ensure smooth operations across our multiple eateries. Join a vibrant, guest-centric environment that emphasizes safety, sanitation, and teamwork.

Day, evening, late-night, and weekend shifts are available. Eligible employees receive medical insurance after 90 days and 401k after one year; prior restaurant experience is welcome but not required.