Guest Experience Food Runner

Soho House & Co.; New York, Northern (NY, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401K

Paid time off

Career development

Learning programs

Team meals

Job summary

Soho House Dumbo is hiring a Runner. The role involves preparing tables, serving orders, explaining meals, and coordinating between kitchen and servers to deliver high-quality service to members and guests.

Candidates should thrive in a fast-paced environment, be decisive under pressure, and maintain a friendly, professional demeanor while supporting the team in a dynamic club setting.

Qualifications

• Minimum of 2+ years’ experience in similar capacity.
• Must be hospitable and customer-service oriented.
• Ability to work flexibly including weekends and holidays.

Responsibilities

• Prepare tables and serve orders as part of the service team.
• Explain meals and assist servers to provide hand plated service.
• Support kitchen and servers to ensure timely, accurate delivery of orders.
• Maintain knowledge of the menu and suggest items to members and guests.
• Adhere to health and safety policies and company standards.

Skills

Guest service

POS knowledge

Teamwork

Adaptability

Tools

POS systems

Job description

Soho House Dumbo is hiring a Runner. The role involves preparing tables, serving orders, explaining meals, and coordinating between kitchen and servers to deliver high-quality service to members and guests.

Candidates should thrive in a fast-paced environment, be decisive under pressure, and maintain a friendly, professional demeanor while supporting the team in a dynamic club setting.