Guest Experience Food Runner
Soho House via Caterer.com
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Resumo da oferta
Soho House is hiring a Food Runner who will support servers, assist in hand-plated service, and help deliver a memorable dining experience for members and guests. You will work in a fast-paced environment, stay calm under pressure, and collaborate closely with the kitchen and front-of-house teams.
The role emphasizes customer service excellence, knowledge of the menu, and flexibility to work weekends and holidays as needed.
Qualificações
- Minimum of 2+ years’ experience in similar capacity.
- Thrive in fast-paced, high-volume environments and stay calm under pressure.
- Hospitable, approachable, and passionate about customer service.
- Able to follow training schedules and Club School.
- Flexible shifts including weekends and holidays.
Responsabilidades
- Prepare tables, serve orders, explain meals, and support kitchen and servers.
- Assist servers in providing hand-plated service to guests and members.
- Anticipate guest needs and ensure seamless service across service areas.
- Ensure correct plating and course delivery to members/guests.
- Adhere to health and safety policies and company standards.
- Collaborate with team to run items from expo and service bar as needed.
- Keep server alley and expo area clean and stocked.
- Know the menu and confidently suggest items to guests.
Conhecimentos
Descrição da oferta de emprego
Soho House is hiring a Food Runner who will support servers, assist in hand-plated service, and help deliver a memorable dining experience for members and guests. You will work in a fast-paced environment, stay calm under pressure, and collaborate closely with the kitchen and front-of-house teams.
The role emphasizes customer service excellence, knowledge of the menu, and flexibility to work weekends and holidays as needed.
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