Guest Experience & Food Prep Associate

El Pollo Loco; Visalia (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

No overnight hours

Employee discount on food

Career growth opportunities

Flexible schedule

Medical, Dental, Vision Insurance

Employee Assistance Program

Flexible spending accounts

Legal Insurance

Pet Insurance

401(K) plan with match

Job summary

El Pollo Loco is seeking a Service Team Member in California to greet guests, assemble orders, and keep the dining area clean while delivering excellent service. The role supports cash handling, fast-service delivery, and upselling to enhance guest experiences.

Flexible scheduling is available with full-time or part-time hours. The position offers employee discounts, medical/dental/vision benefits, and opportunities for career advancement within the company.

Qualifications

• Previous experience in customer service or food service is preferred but not required.

Responsibilities

• Greet and assist customers with their orders in a friendly and helpful manner.
• Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
• Use suggestive selling to complete the customer experience and increase sales.
• Work collaboratively with restaurant team members and management to achieve goals and uphold standards.
• Maintain cleanliness and food prep in accordance with recipes and procedures.
• Ensure payment/cash transactions are accurate and professional.

Skills

Customer service

Cash handling

Teamwork

Upselling

Job description

El Pollo Loco is seeking a Service Team Member in California to greet guests, assemble orders, and keep the dining area clean while delivering excellent service. The role supports cash handling, fast-service delivery, and upselling to enhance guest experiences.

Flexible scheduling is available with full-time or part-time hours. The position offers employee discounts, medical/dental/vision benefits, and opportunities for career advancement within the company.